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info@contentandcode.com

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EC1Y 8QZ

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Community Service Volunteers

CSV's Volunteer Numbers on the rise after New Audiences Attracted by Fresh Website Ideas

Community Service Volunteers (CSV), the UK's premier voluntary organisation, needed to overhaul their website and build in a content management system so volunteer opportunities across the country could be kept up-to-date. Content and Code built a customised solution using Microsoft Content Management Server that empowered non-technical CSV staff throughout the organisation to manage the website and add content easily.

Business Challenge

With over 100,000 participants in yearly opportunities, it was critical that CSV spread the word about volunteer prospects as widely as possible to ensure communities across the country would benefit from their network of volunteers.

CSV found their existing Dreamweaver website was no longer effectively serving the organisation. Both the design and content were out of date, largely due to the fact that specialised knowledge was required to make any changes to their website. This was a major concern as they had just undergone a major re-branding exercise, in an attempt to attract a younger audience. This new brand
approach was not reflected on their website at the time.
Content Management Server boxshot

Our Solution

Under a tight deadline, Content and Code designed a compelling website that is simple to navigate for users and simple to manage for nontechnical staff. At the heart of the initiative was Content and Code's customised technology solution using Microsoft Content Management Server. With useful components such as prepublishing approvals, version control and archiving, the content management system allows CSV staff from all over the country to contribute news and content directly to the website. Critically, the site is hosted offsite by Content and Code. CSV was not prepared to take on the hardware costs required to host the site inhouse and instead wanted a reliable hosting solution backed by a robust and sophisticated technical infrastructure. Content and Code could offer this at a cost-effective monthly rate.


Screenshots

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The Results

  • Ability to provide up-to-date information to all users.
  • The new look website combined with constantly updated volunteer and training information has increased traffic to the site exponentially.
  • Cost effective and easy to use
  • Staff from offices all over the country can now easily publish directly to the website; ensuring opportunities promoted are nation wide.
  • The website is now doing the job is was meant to - promoting CSV and effectively encouraging people to re-engage their communities through volunteering.
  • Outsourcing saved high initial outlay