Content and Code can use Microsoft SharePoint to integrate your line-of-business systems quickly and cost-effectively. Business Connectivity Services featured in SharePoint allow you to connect virtually any internal system to SharePoint and subsequently, Microsoft Office.
Properly integrating your systems can improve the way you do business, from improved customer service to cost savings. Integrated systems each area of your organisation can help to show what product and services your customers have bought and the issues that are important to them. This knowledge is invaluable if you are to provide a seamless customer experience.
In many businesses, staff members have multiple usernames and passwords which they struggle to remember. This can result in failure to access systems, staff dissatisfaction and frequent calls to your support helpdesk. To solve this problem, Content and Code can create a SharePoint platform that your people can use to access multiple systems with a single username and password.
Connecting your CRM application
Content and Code can connect SharePoint to your organisation’s CRM application, so that by connecting their laptop or Outlook to SharePoint your sales people can:
- Visit customers armed with their data, stored locally on their laptop.
- Input orders directly into Outlook which synchronises with SharePoint and updates the CRM solution.
Integrating your systems with Biz Talk
Biz Talk is an integration and reporting engine that acts as a central hub for all your systems when combined with SharePoint. We can use BizTalk in combination with SharePoint to connect your accounting system to your production and warehousing system to ensure consistent reporting.
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