Delve on every device
Bill Gates once dreamed of a computer in every home. At Content and Code, we dream of putting Office Delve on every device. You see, the disruptive potential of Microsoft’s most significant release of recent years is extraordinary; I genuinely think it’s going to change the way the world works. Running behind the scenes of the Office 365 cloud, Office Delve uses intelligent machine learning to understand who you work with, what you work on and then begins pushing you the content that you need to see. Office Delve is available on all major devices and will make workers more productive wherever they are, saving them a huge amount of time when searching for documents, information and people.
That’s impressive, but Office Delve has a lot more potential than that, and helping users truly get the most out of the tool will require more than just placing it in their Office 365 environment and getting them to use it on their laptops and tablets. In a sense, using Delve is like hiring a PA who gets to know your calendar, projects and activities. For your PA to be able to find you everything you need, he or she needs the keys to all the filing cabinets. So, what is Delve, how does it work and how can people get the most out of it?
Underlying Office 365 is Office Graph. This is a sophisticated tool which maps what users are doing right now on email, Calendar, SharePoint, OneDrive for Business and soon will also look at Yammer and Skype interactions. Office Delve then makes use of this information and picks up on patterns in the user’s behaviour, that of the people in teams around them and personal calendars.
Delve primarily works by looking at the user’s email. It notices who you email, who you respond to and how quickly. So, if you respond to a colleague in Department B more quickly and more often than another colleague in Department A, Delve judges this to mean the colleague in Department B is more important for you. Delve also looks at your calendar to understand who you share meetings with and learns what you’re working on by recording which documents and presentations you open and share in meetings.
When Office Delve is first deployed, it begins simply observing what the user does. After this first measurement stage it begins pushing content which should be useful to the user – documents they and colleagues have been working on, PowerPoint presentations which are linked to upcoming meetings or discussions on social media. And it’s very impressive – see how it looks here.
Office Delve displays the user’s personalised document recommendations on a page in card format – each card giving direct access to the document in question, as well as information such as number of views, who can access it and how to start a Yammer conversation thread around the document. It’s also possible to add he document to a board so you can group related content and share it more easily. Going further, it offers users a quick and slick search engine and is highly secure – only making information available to people who have access rights to it.
So what does this mean for users?
Document management is one of the most crucial innovations of the computer age. Ever since we moved from traditional file storage, we’ve been struggling to find easy and accessible ways of storing and managing files. There’s been a huge evolution in innovations as IT companies have attempted to make file storing and sharing easier – from folder hierarchies to tagging to metadata, as well as a huge range of drives, floppy disks, mass storage devices and even the cloud. And we’ve been heavily involved in this journey for years now – from implementing early SharePoint and content management systems, right up to bleeding edge Office 365 work.
While things have come a long way, users finding what they need when they want it remains an enormous challenge for companies of all sizes. So much time is wasted hunting down documents, finding the most up to date version and making sure it’s stored in the right place.
Office Delve promises to revolutionise the way you manage content and documents
It saves users a huge amount of time by delivering the documents they need directly to them. Rather than navigating multiple SharePoint sites and then hunting through file and folder structures, the right documents will be delivered to you. Time, efficiency and productivity savings here are enormous.
- It will be constantly updated. Office Delve is an enormous technical achievement – it’s essentially providing personalised Artificial Intelligence. Since it’s part of Office 365, the tool will receive constant improvements.
- The User Interface is brilliantly simple, providing fluid access to the documents users need and information about the file from an easy to navigate home page.
- Delve comes with a powerful search tool, which helps you find what you need much more easily than any other existing document discovery solution.
Get the most out of Delve
As I pointed out earlier, Delve isn’t dissimilar to a PA in that it provides you what you need to do your job, and saves you hours hunting files down. However, just as a PA can only provide you with information if he or she has a key to your filing cabinets or the password to your desktop. Delve can only be used to its full potential if it can access your whole working environment. At Content and Code we help companies make the most of the tool by helping users understand this new world of work with our adoption and success services.
Delve is going to have an enormous impact on how people work and I want to see it installed everywhere. We’re just beginning to glimpse its full potential, and I’m excited to see how our clients will get the most out of the tool. At Content and Code, we’re changing the way the world works – we’re putting Delve on every device.
CEO and Founder
Tim is the CEO of Content and Code and founded the company in 2001. As CEO of Content and Code, Tim focuses on corporate strategy, client and partner relationships, and has overall responsibility for driving the growth of the company. Tim founded Content and Code so he could help transform organisations to be more responsive, more competitive and engage their employees to better realise business goals.