Microsoft Worldwide Partner of the Year Awards 2018

Jun 7, 2018 | Blog | 0 comments

Content and Code recognised as Winner for 2018 Microsoft Customer Experience Partner of the Year and Finalist for Microsoft Modern Workplace Teamwork Awards respectively.

Content and Code are today delighted to announce that we have won the Microsoft Customer Experience Partner of the Year Award as part of our on-going to driving real value for each and every one of our clients.

The Customer Experience Partner of the Year Award recognises a partner who is dedicated to building and responding to customer interactions in a way that exceeds customer expectations.

In what has proven to be another bumper year of success for the Content and Code team, we are also delighted to announce that we have been selected as 2018 Microsoft Teamwork Partner of the Year Finalists.

The Microsoft Teamwork Partner of the Year Award recognises partners who demonstrate a proven capability to deliver best in class Microsoft Teamwork solutions across the breadth of Office 365 including SharePoint Online, Exchange Online and Microsoft Teams. This award highlights the dedication shown by the Content and Code team in supporting customers through their digital transformation journey.

Content and Code was honoured among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology for two awards.

Prioritising customer experience

As part of our dedication to building and responding to customer interactions in a way that both meets and succeeds customer demand, expectations and satisfaction we are excited to be recognised as a Winner of the Worldwide Partner of the Year in the Customer Experience category.

As an organisation, by committing to delivering an exceptional customer experience from first touch point through to project completion and beyond, Content and Code has broadened customer insight to adapt our approach at each stage of the buyer journey.

By generating valuable informational content, we are able to understand the pain points of variety of personas, from IT to Business Leaders, to tailor each buying journey to ensure maximum value is added to each client.

On the award, Content and Code CEO Tim Wallis, said “Winning this award means so much to us. By building on the foundations of last year’s Finalist position, it validates our consistent measurement of client satisfaction and improvements in our process that start with a role based, persona approach to marketing to personalise what we offer to each client. The result is amplified by our Net Promoter Score (NPS), which is 78, year to date.”

Helping clients deliver on Digital Transformation strategies

Awards were presented in several categories, with winners chosen from a set of more than 2,600 entrants from 115 countries worldwide. Content and Code was recognised for providing outstanding solutions and services in Modern Workplace Teamwork and for delivering an exceptional Customer Experience throughout the year.

Speaking about the Microsoft Teamwork Partner of the Year Award, Tim said, “We are delighted to have been recognised for helping our clients deliver on their Digital Transformation strategies with Office 365.”

“I would like to thank each and every one of the Content and Code team who have helped develop and deliver on solutions using disruptive technologies like Microsoft Teams to ensure each client maximises user adoption and realises a clear ROI from their Office 365 investment with Microsoft collaboration tools”.

“We are honoured to recognise Content and Code as a Double Microsoft Worldwide Partner of the Year, as both Modern Workplace Teamwork Partner Finalist, and Customer Experience Partner Winner” said Gavriella Schuster, corporate vice president, One Commercial Partner, Microsoft Corp.

“Content and Code has distinguished itself as a top partner, exemplifying the remarkable expertise and innovation we see in our Microsoft partner community to deliver transformative solutions.”

The Microsoft Partner of the Year Awards recognise Microsoft partners that have developed and delivered exceptional Microsoft-based solutions during the past year.

For further information on the Microsoft Worldwide Partner of the year awards, visit their website.

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