Microsoft Update: Skype for Business Online Retirement

Oct 16, 2019 | Blog | 0 comments


If you’re running Skype for Business Online today, then you need to pay attention.

Following recent announcements that Microsoft made earlier this year – Skype for Business will be retired in less than 2 years’ time. The bottom line is that you’ll need to move to Microsoft Teams.

If you have got a large deployment of Skype for Business Online, then you need to start planning now.

If you’re running a VDI environment, if you need to roll out Office clients, if you need to prepare your network – then you need to start considering what that means for your organisation.

If you are running voice services today, or you’re running meeting room devices, you need to start that planning that as well.

There are a lot of good new features that will be crucial to a lot of our clients and those of you out there thinking of making the move, coming out over this transition period that are really going to help.

Key feature updates and announcements to look for:

  • APIs for contact centre integration. This is a key aspect for a lot of customers who have contact centres with integration with Skype for Business Online today.
  • Call recording. Another feature set to look out for is wider call recording functionality to enable compliance recording is on its way too.

Stay tuned for those announcements. Hopefully we will hear more about those as the year progresses, hopefully at Microsoft Ignite.

Now, one thing we can help with is the planning from moving from Skype for Business Online over to Microsoft Teams. If you are running Islands mode, Skype only mode, or a mix of Collaboration and Meetings mode with Skype today, then you need to get to Teams only mode in the right way.

We can help with that as we have a number of specially defined planning workshops to take you on that journey over to Teams only mode, and help you deploy the clients the right way, take advantage of the improvements as they come into Microsoft cloud to enable easy deployment and integration with your existing systems.

If you’re looking at moving from Skype for Business Online before support runs out, get in touch and we’ll help you with that transition over to Microsoft Teams.

Thinking of moving from Skype for Business to Microsoft Teams?

We’re well placed to help your organisation migrate from Skype for Business to Microsoft Teams – no matter where you are on your journey. To find out more about this offering and to understand your options, book a call with a Content and Code Consultant.



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