Client experience is so important to us, we love to shout about it

Content and Code Net Promoter Score®

Current NPS® Score: 77

At Content and Code we are firm believers that a Happy Client is key for long term success. This is why we use Net Promoter Score® (NPS®). All of our clients are surveyed throughout the duration a project via voice of the customer feedback loops.

For the Good, the OK, and even the Bad, we ensure full transparency. Improvement processes are in place to continually measure and enhance our client satisfaction to ensure each and every project is delivered to the highest standard, providing the most value to our clients.

Net Promoter Score® Results

We’re incredibly proud of the service that we provide to each and every one of our clients. In the interest of full transparency, we have published our full NPS score since we implemented the scoring system in 2014.

The Process:

Monthly Surveys

Voice of the Client

Client Service Improvements

Just some of the clients we have helped adopt SharePoint and Office 365

Vodafone Murphy Group Pizza Hut Restaurants Mace Group Easy Jet nec Group

As the UK’s largest SharePoint consultancy, and Microsoft’s leading Office 365 partner, Content and Code have helped more than 300 clients including; Balfour Beatty, the BBC, Condé Nast, Everything Everywhere, Metro Bank, Wates Construction and Vodafone achieve their business goals with Microsoft technologies. Content and Code can help you too.

Add value to your transformation project with the UK’s most trusted Office 365 partner

Content and Code have become one of the most trusted Office 365 partners in the UK.

By partnering with our clients to help them realise measurable benefits from their Microsoft investment we help them put collaboration and productivity at the heart of what they do. That’s why we build products and services that not only deliver on your organisation’s immediate goals, but also add value to every stage of your journey to the cloud.

Planning

From building a business case and initial Office 365 readiness assessments, to User Research and persona creation – what ever stage your organisation is at Content and Code can help kick off your project.

Delivery

With award winning SharePoint and Office 365 consultancy, we can help your organisation move and migrate key workloads to Office 365 and ensure you stay secure and compliant along the way.

Adoption

Ensuring technology and Office 365 adoption is key to any project success. Using structured and proven Prosci change methodology within each project, we will help make your new solution stick.

Managed Support

Add value to your Office 365 investment with fully managed Office 365 support. Utilising our Migration as a Service offerings you can also migrate additional workloads at your own pace.

Enable a modern digital workspace with Office 365. Speak to Content and Code today.

We have led deployments of Microsoft technology at organisations across the UK and internationally, and have had major success helping organisations to bring their Office 365 tools together, leveraging solutions within Office 365 to ensure maximum value is added

Latest insights into Office 365 

Microsoft Ignite – Day 5: Latest and Greatest

My debut Ignite experience has been awesome! The scale of and breadth of what Microsoft is delivering is very exciting. The announcements in the security and compliance aspects of SharePoint and OneDrive are of high importance to Content and Code and our clients....

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Microsoft Ignite – Day Four: Year of Yammer

Yammer is no longer the ugly stepsister, she’s coming to the party and she’s looking fabulous! One of the biggest announcements this year at Ignite was not that I ate my weight in macaroni cheese, but that 2020 is going to be the ‘Year of Yammer.’ I for one could not...

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Microsoft Ignite – Day Three : SPFx, Azure and Power Platforms

Microsoft love developers! This has been evident by the fact that at Ignite this year, the content and sessions for developers so far has been awesome! There have been some great announcements around SPFx, Power Platform, Graph and Azure development. Let’s take a look...

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