Unburden your IT support teams with managed services for Office 365

At Content and Code our aim is to remove the complexities of supporting and managing Office 365 away from large organisations. Our team will not only help you deliver on your immediate goals but also free up much needed time and resource for your IT departments, making sure that productivity and collaboration is at the heart of what you do.

Dedicated Office 365 specialists

Our Microsoft certified and ITIL trained analysts are available 24/7 via the phone, web portal, email or Skype to assist with Office 365 support issues and requests.

Rapid response times

Reduce your IT downtime and dramatically improve your SLA with prioritised Microsoft support through Microsoft Partner of the year, Content and Code.

Instant return on investment

With an Office 365 support contract you will get the help you need to set up, manage, and drive end user adoption for all Office 365 platform features.

Already have Office 365, but don’t have the infrastructure to support it?

If your organisation has rolled out Office 365 with minimal success and adoption, this can be down to not having the correct support infrastructure in place. At Content and Code we work with organisations at many different stages of their journey to provide them with Office 365 support, assistance with change management, upgrades and service design to ensure your Office 365 investment is protected.

Maximise your Office 365 investment

Content and Code is a Microsoft Gold Partner and our Office 365 technical teams are all fully certified in core Microsoft technologies. Our Office 365 support processes are aligned to the IT Infrastructure Library (ITIL) to ensure a high quality of service that will help your organisation see an instant return on your Office 365 investment.

Technical account management

You will receive a dedicated Office 365 technical account manager throughout the duration of your contract, who will work directly with your IT department to achieve specific business goals and address any technical challenges.

Guidance and support

With regular account reviews, our dedicated Office 365 support team will assist you with the frequent product updates that occur within the platform, and we can even provide comprehensive training to further support your end-users.

Strategic planning

With Office 365, making sure that you plan ahead for future updates is key to success. That’s why we help you to plan, implement and drive user adoption of new tools throughout your organisation.

To learn more about what Office 365 support could like for your organisation, get in touch with Content and Code today.

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