Ensure your organisation has the support network in place before moving to the cloud

Optimise your IT operations for Office 365 and the cloud

Whether you are looking to migrate your operational IT functions to the cloud or audit and improve your on-premises function, our Service Design team will work closely with your organisation, building the necessary internal skills and tools to design, implement and deliver Office 365 and cloud IT support infrastructure to your end-users. The Content and Code Service Design package includes processes, policies and full documentation aimed to meet your Office 365 support requirements and ensuring that the support service your end-users receive is practical, efficient and effective in line with key ITIL process frameworks.

With a Service Design package you can meet your business objectives with detailed quality, compliance, risk and security requirements. We will also work with you to create efficient and effective processes for the initial design, transition and operation of Office 365.

Content and Code will work with you to identify and manage any risks so they are mitigated or resolved before the roll out of Office 365. We will also help you to design secure and resilient IT infrastructure to meet immediate requirements and any future needs.

With Office 365 service design you will get the help you need to produce and maintain your IT support infrastructure through the creation of plans, process documents, policies, architectures and frameworks to support the design of your Office 365 platform.

Six key objectives of an excellent Office 365 service design framework 

Service Design packages available

Service Introduction ‘Lite’

  • High level assessment of your current operational activities (no process reviews)
  • Target operating model based on current technologies being used (high level)

Full Service Introduction

  • Base line assessment of current operational activities (including process review)
  • Target operating model based on current technologies being used
  • Assistance with a transition plan to move from ‘As-is’ to ‘To-be’
  • Service blueprint (Service Design Package Document)

Is your IT infrastructure ready for a move to the cloud? Speak to Content and Code about Service Design frameworks today. 

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