Enterprise SharePoint Support
Fully managed SharePoint support
Your organisation depends on a robust, secure and dependable collaboration and communication platform. Not having the correct support infrastructure for SharePoint can cause downtime, faulty connections or poorly implemented updates that can have major consequences for your business.
Whether you have a business critical issue that needs resolving quickly, or have a longer-term goal to provide additional resource to manage a complex deployment from SharePoint on-premises to SharePoint Online, our SharePoint support team is on hand.
SharePoint support specialists
Businesses need a SharePoint environment to be fully operational at all times. As a Microsoft Gold Partner, our technical support teams are fully certified in core Microsoft technologies meaning you get access to industry expertise and unparalleled SharePoint support services.
Improving your SLA times
Available 24/7, with our SharePoint support services you can reduce your IT downtime and dramatically improve your SLA with prioritised Microsoft support through Microsoft World Partner of the year, Content and Code.
Support packages on your terms
Whether you decide to fully outsource your SharePoint support, manage it independently or combine your resources with ours, our consultants have extensive experience designing and managing bundled IT services tailored to your exact requirements.
SharePoint health checks
If you are running dated versions of SharePoint, we can undertake a comprehensive SharePoint health check to ensure your environment stays working as it should.
SharePoint Code Support
Designed to cover the support of custom SharePoint Solutions, SharePoint Features such as Web Parts, Master Pages, Page Layouts, Themes and Display Templates are fully supported.
SharePoint Server Patching
Delivered out of core hours to minimise impact to your user base, our SharePoint Server Patching Service incorporates a full design of a solution tailored to your requirements.
Did you know that SharePoint 2007 and SharePoint 2010 are no longer in mainstream support?
If your organisation is currently running SharePoint 2007 on-premises this will no longer be supported by Microsoft by October 2017, leaving you with the only option of upgrading to SharePoint Server 2016, or SharePoint Online to ensure that your organisation is fully supported and making the most of latest features. At Content and Code, we help organisations just like yours upgrade to the latest versions of SharePoint to ensure that you are fully supported, and receiving the latest functionality available.
Microsoft Premier Support
You’ll get access Microsoft Premier Support with Content and Code’s Managed SharePoint Support Service and our SharePoint technical teams are all fully certified in core Microsoft technologies. Our SharePoint support processes are aligned to the IT Infrastructure Library (ITIL) to ensure a high quality of service that will help your organisation see an instant return on your SharePoint investment.
Access to Content and Code’s Microsoft Premier Support Service
Enables prioritised access to Tier 2 support specialists
Support is managed and coordinated by our Microsoft Technical Account Manager (TAM)
Special critical situation escalation process implemented for High business impact issues
To learn more about what SharePoint support could like for your organisation, get in touch with Content and Code today.
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