Johnson Matthey

Johnson Matthey is a British multinational manufacturer of specialist chemicals and refiner of precious metals. Head quartered in the UK, they have been in business for nearly 200 years. The company is valued at over £6 billion, with 12,000 employees across more than 30 countries.


“For the first time, we have a truly global platform.”

Connecting employees with SharePoint, Lync (Skype for Business) and Exchange solutions

Johnson Matthey is a British multinational manufacturer of specialist chemicals and refiner of precious metals. Head quartered in the UK, they have been in business for nearly 200 years. The company is valued at over £6 billion, with 12,000 employees across more than 30 countries.

“We’ve been really impressed with Content and Code, and what they’ve brought to ‘My JM’. They are a genuine partner in this process – and have been as interested in our success as we are. Their consultants have been very flexible and the working relationship between the two parties has always been very good.”

Paul Axworthy – Group IT Director, Johnson and Matthey


  • Johnson Matthey were looking to promote collaboration and communication across the business with the ability to securely share documents
  • After reviewing their future strategy, Johnson Matthey identified that they would need to expand rapidly, with plans for employee growth of around 30% over the next 5 years
  • In order to retain and encourage younger talent to the business, they needed to upgrade their systems to the latest, most innovative technology
  • Being very protective over their data, Johnson Matthey wanted to instill confidence in its users that their documents would remain safe and secure throughout the transition


  • Johnson Matthey wanted a company that would be able to give them a unique and customised solution. They chose Content and Code as a partner on the advice of Microsoft
  • We helped to develop and design a personalised collaboration platform based on SharePoint as well as deploying Lync (Skype for Business) and Exchange
  • We designed a bespoke solution, where responsibility for information security was transfered away from the centralised IT function and given to individual owners/users. By doing this, we were able to address any trust issues with the technology and help users to take better ownership of information within SharePoint
  • The solution was based on the idea of personalisation, where every user is able to build their own navigational structure. This way, they can link to the information within SharePoint and the business systems that are most relevant to them


  • Tangible savings made throughout the efficiencies and ease of use the technology allows. For example, in the new People Directory, users can now can find someone instantly with the click of a button, no matter where they are in the company or what their position. They can then send an instant email via Exchange, or coordinate with Lync to arrange a meeting or instant message, so it has really sped up the way in which people communicate
  • The take up of the system has been very quick, and rapidly became very popular across the business. Within a matter of months, Johnson Matthey saw a dramatic increase in the amount of collaboration which is going on, with 1500 people creating over 70,000 direct connections with other people in the organisation.
    With SharePoint being such a diverse platform, Johnson Matthey is able to use it to solve all kinds of business requirements.
  • All of the technologies work very well together (Lync, SharePoint and Exchange) allowing Johnson Matthey to build a compelling picture for its users

“Content and Code seek to transform businesses with innovative SharePoint, Exchange and Lync (Skype for Business) solutions. We do this by focusing on the most important assets that clients have: a) The people and how to make them more productive b) The information they have and how they manage it and c) Time – how we can save it and make their people more productive and with good processes.”

Tim Wallis – CEO, Content and Code