SharePoint and Office 365 Support
Expert maintenance and monitoring support for SharePoint and Office 365.
Managed Services: Keeping the world working
We use a proven methodology to ensure that your Office 365 and SharePoint solutions are available and performing to optimum capability.
Content and Code is a Microsoft Gold Partner and our Managed Service technical teams are all certified in core Microsoft technologies. Our Managed Services processes are aligned to the IT Infrastructure Library (ITIL) to ensure the quality of service and measurable performance.
With over 15 years of experience in supporting businesses of all sizes across all sectors, leverage the knowledge within the Managed Service team and tap into the unrivalled expertise available
Technical Support Desk
Your own O365 support department!
Microsoft certified and ITIL trained analysts are available 24 / 7 via the phone, web portal, eMail or Skype to assist with SharePoint and Office 365 issues and requests.
Microsoft Rapid Response
Achieve faster response times and improved SLA by utilising Content and Code relationships with Microsoft support through your Microsoft Partnership and premium services.
Service & Technical Account Management
Your service will be managed by one of our skilled management team who will also support you along your Microsoft Value Journey provide and maximise the return on your Microsoft investment.
Is the cost of downtime deeper than your pockets?
See how our Managed Services can ensure your SharePoint platform is running smoothly. Our new eBook The clock is ticking: preventing downtime shows you how.
How we can help
Digital Analytics Service
Data driven insights and analysis from multiple sources, application performance and key business metrics are invaluable in aiding business decision to ensure you are maximising the return on your digital investments.
We make the Information available 24/7 via our online dashboard, browser and mobile app.
SharePoint Health Checks
In depth analysis of your SharePoint environment to help avoid potential issues, identify opportunities to improve performance and provide reassurances that it is aligned to Microsoft best practices.
Dev on Demand
Keeping SharePoint relevant and updated requires a SharePoint developer for releases, scheduled tasks and new solutions. Content and Code can provide these capabilities with our flexible ‘Developer on Demand’ offering. This can help to remove the challenges around designing, creating and maintaining your SharePoint environment.
Scheduled tasks, proactive checks and pre-defined activities of selected components of your Office 365 or SharePoint environment help to maintain and ensure system stability.
Migration as a Service
Move legacy data and workloads to new services quickly and securely.
Reduce legacy platform costs and maximise the benefits of new platforms.
Fix your migration costs and avoid tool procurement.
Additional monitoring services identify incidents earlier to ensure they are addressed faster and reduce the impact on your business.
“This was excellent service and the pages were recreated in time for the key business user… this was possible through excellent commitment and resource management.”
“Developers accepted and implemented a recommended solution which contributed to the overall improvement to the system”
“I have seldom come across such breadth and understanding demonstrated within a Support environment. Top class stuff from Paul and his team.
Truly hope to continue working with Content and Code as I know we will be in good hands.”
Brookfield Multiplex Europe Ltd
“Very quick response!”
“I haven’t really stopped to say this but Managed Services have done a fantastic job with support, always prompt to reply, always chase when cases are waiting on our decision. You’ve done a very proactive job and the service we’ve received has been better than with other suppliers in the past”
London and Partners
“Completed quickly, kept updated at all times, friendly service.”
Managed Services blog posts
As we become more digital, the technology skills gap has become a growing concern for businesses the world over. So much so, that Go.On created a digital exclusion heatmap – using open source data to highlight which areas of the UK were most likely to succumb to...
If you’re paying considerable sums of money on licences for tools, apps, devices and other software that aren’t getting enough (or any) use, costs can accumulate quickly and consume a significant portion of your budget. There are methods to help you get full value and...
Our Managed Services offering consists of several different elements that work together to cover all of your needs
An effective and reliable Managed Service allows you to focus on your core business high value activities… contact us today and find out how we can help
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