Align your technology with your end-users needs with a strong User Experience

Understand how your end-user interacts with your technology

If your organisation does not consider how end-users – your employees – interact and work on a day to day basis any technology you introduce will not be adopted successfully. When rolling out a digital workspace solution like SharePoint and Office 365, to ensure adoption, you must have a good user experience. At Content and Code, we will work with you to tailor your solution through extensive user research to build personas that reflect the technology, the user and the context of use. We work with you so that that these elements are aligned to ensure your business goals are met. Engaging end-users means that your design fits with their needs and builds confidence into the platform before launch.

User research helps identify the problems that need to be solved from the end-user perspective. These are built into the project approach and ensures that the project is not solely focused on the technical solution. In depth research will identify exactly how your employees work, the processes they follow and the information they access.

Working from a user-centric design model, Content and Code work with your organisation to create intuitive digital workspaces adhering to best practice design standards. With a well-balanced mix of UX tools that cover; visioning, understanding, designing, prototyping, and validating, our UX team help tailor your solution around your users.

Using focused and concise user models, grouped by similar behavioural patterns, we work with you to develop personas that help communicate the primary characteristics of your employees. They guide user scenarios, or what to include in a wire frame, launch plan, training plan or programme roadmap.

These organisations successfully understood their end-users needs

  • Canon
  • Vodafone

Get the most from your IT investment

Change management

Analysis and planning

Are you planning to make the move to the cloud? Make sure that you understand your users requirements.

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